Diagnose an Issue

Diagnose an Issue (Test)

Updated Aug 2026

Step 1 of 3

Confirm the power cable is firmly seated in the PSU and wall outlet, and that the rear power-supply switch is set to On (I).

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Step 2 of 3

Plug the system into a known-working wall outlet or power strip. Avoid daisy-chained surge protectors for this test.

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Step 3 of 3

If the system still does not power on, contact ABS Customer Service for further diagnosis and warranty support.

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Contact support

Still stuck? Talk to a human.

Every ABS system is built and supported in-house. If an article did not get you there, our technicians will — by live chat or email.

Live chat

Chat with a technician

No forms and no queue questions — the window opens straight onto a conversation, and you can send photos or logs from the composer.

Agents available now

Email us

Include your order number, and a photo of the system or the error on screen if you have one. We reply within one business day.

Monday – Friday, 8:00 AM – 5:00 PM PST