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Customer Service FAQs

The most frequent questions our customers ask are answered below in our easy-to-use FAQ database. For other customer service related issues or to get tech support help from ABS, please contact us at:

Customer Service Phone: (800) 685-3471
Fax: (626) 271-9506
Email: customercare@abs.com
Operation Hours:
Mon-Fri: 8:30AM-7:30PM PST
Sat.: 8:30AM-5:30PM PST

   
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Top 10 Most Frequently Asked Questions
  Page:   of 1  
  Questions
1.
How long does it take to receive my computer and/or order?
2.
Who pays shipping on a service order/RMA?
3.
How do I request an RMA?
4.
How can I check on the status of my order?
5.
Does ABS provide any payment plans or financing options?
6.
What happens if something is back-ordered or out of stock?
7.
What is your return policy?
8.
How do I place an order?
9.
What do I do if I forgot to add a component and I have already received my system?
10.
What can I do with my old computer? Do you take trade-ins?
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