Customer Service FAQs

The most frequent questions our customers ask are answered below in our easy-to-use FAQ database. For other customer service related issues or to get tech support help from ABS, please contact us at:

Customer Service Phone: (800) 685-3471
Fax: (626) 271-9506
Email: customercare@abs.com
Operation Hours:
Mon-Fri: 8:30AM-7:30PM PST
Sat.: 8:30AM-5:30PM PST

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Top 10 Most Frequently Asked Questions
  Page:    of 3  
  Questions
10006.
What happens if something is back-ordered or out of stock?
10007.
How do I place an order?
10008.
What can I do with my old computer? Do you take trade-ins?
10009.
How can I check on the status of my order?
10010.
How long does it take to receive my computer and/or order?
10011.
Can I pay by money order or check? How long will it take for it to ship out?
10012.
How do I request an RMA?
10013.
Who pays shipping on a service order/RMA?
10015.
What is your return policy?
10017.
What do I do if I forgot to add a component and I have already received my system?
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