6/03/08

I purchased my current computer from ABSPC after my first ABSPC became completely out dated and upgrading it would cost more than purchasing a new computer from ABSPC. I purchased an "Awesome 3500" system it has been, well awesome. After 4 years I had a problem and called Tech support, to my happiness they returned my call and assisted me in determining the problem. Then they recommended a replacement drive that would be compatable with my system and recommended several sources to purchase the replacement drive. I am very pleased with ABSPC Tech support. They were curtious, patient and easy to work with. I highly recommend ABSPC computers and their Tech support.

Mike F. - Resellerratings.com

4/08/08

Even though it's been nearly 3 years since I purchased my ABS computer, Antonio in Tech Support quickly resolved my one and only problem I've ever had with my ABS Ultimate V3 PC. Cudos to ABS Computers and Antonio!

Sanelson2008 - Resellerratings.com

3/20/07

ABS ULTIMATE V2 36 has given me nothing but excellent service since day one. After I lost all software in Hurricane Katrina. ABS's best tech, Antonio was still here to help me locate software at my request. Way to go ABS, Thanks again Antonio for everything.

JJf310 - Resellerratings.com

1/11/08

These comments are for today's technical support from ABSPC's Tech Support representative, Antonio. The computer, when turned on, would immediately stop with the CMOS setup screen (blue screen, UGH!)displayed and would not go any further. I had no idea what was causing it. I called ABS customer service and within a half hour Antonio (ABS TECH) called me back. Within another half hour he had zeroed in on the problem. Thank goodness it turned out to be a simple fix. My wireless keyboard was bad, a sticking delete key!! I had an old PS2 keyboard, and with that replacing the wireless keyboard everything started working fine. A BIG THANKS TO ANTONIO.!!!

Also, I've enjoyed my ABS computer for 4 years now, especially with their supurb support. Thanks again to ABS for a job well done.

Steve O'Daniel - Resellerratings.com

4/14/07

Last June, I purchased a laptop from ABS for my graduating senior to take to college. One of the major selling points for me was that ABS is name-brand specific on the components used, and doesn't add on a lot of "garbage" software. I can't tell you how pleased I am with the purchase! Ordering the laptop was easy, shipping was fast, and customer service was friendly, efficient, and easy to understand. I would (and have) recommend ABS to anyone shopping for a high quality computer at a reasonable price!

mamacita - Resellerratings.com

4/1/07

I recently bought an Ultimate X8 after going through reviews, Forum entries, etc. Because of some problem with my particular 4G configuration, I called ABS Tech Support for help. A dispatcher took my name and phone number and promised that I would be called back. I was !! About twenty minutes later by a Tech called James. He stepped me through several tests and was very thorough in explaining his rationale. He made the decision that the PC had to be returned for corrective action. At that point, most techs would turn the problem over and get on with other business but James retained ownership and more than that ... became a customer advocate supplying supporting evidence to Engineering. This is virtually unheard of in todays PC manufacturing environment and I congratulate ABS and in particular, James of Tech Support for their high level of support in a post-sales situations. I will have no hesitation in recommending ABS to anyone I encounter who is considering such a purchase. They surely do live up to their motto - "Always Better Service"

dwjoy - Resellerratings.com

3/26/07

I just received my Gladiator Extreme three days ago and so far everything has exceeded expectations. I ordered online tailored to my needs (mainly gaming). Everything showed up as ordered (1 day early).

I ordered a Nighthawk mid tower case that when I opened it up the support beam that houses the Hard drive had buckled slightly from... who knows what - I'm thinking shipping somehow - but the support was bent and the hard drive and the slot holders for extra hard drives had fallen into a little pile. No big deal - Bent the bar back and arranged everything the way it should be. I'll probably reinforce the bar, slightly, just in case. When I turned on the computer it booted right up with no problems or errors. The system is running great and I've had no need to contact technical support. Always make sure you check out the computer when It arrives. I'm extremely satisfied with ABS thus far and expect to order from them again in the future.

whereamus - Resellerratings.com

3/1/07

This is the best computer I ever bought!
And the ABS tech support people are very knowledgeable, courteous, and most helpful. They always go the extra mile. I would strongly advise you to check ABS when you're shopping for your hardware.

conetero - Resellerratings.com

1/23/07

ABS service has been excellent for me. My computer has been out of warranty for some time. When I needed help identifying a proper replacement part, I received a prompt response with the information that I needed. I was able to ge the part from ABS. It arrived with lightning speed. Good Job!

rcoffman - Resellerratings.com

1/18/07

Great buying experience. Having had bad experiences with other online gaming computer makers, I read the reviews for ABS and decided to go with them. It turned out to be a good decision as I ordered my pc on a Saturday and received it that Friday. Upon initial inspection, there were not any loose parts, the cables were neatly hidden within the case and no dents or scratches. It booted up the first time with no hiccups and has been running smoothly so far.

They provide customer service hours on the weekends, which is a plus, and I wasn't on hold for to long.

So far, ABS seems to offer a great product and customer support at a competitve price.

plato00 - Resellerratings.com

1/12/07

The company rep was extremely helpful and my speakers are now fully operational.
A great service.

D. Morris - Resellerratings.com